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What You Agree To When You Use pusat303

Before you open an account or fund it via DANA, OVO, or GoPay, these are the terms that govern how the platform works and what both sides are responsible for. Availability depends on local law and is only extended to eligible regions in Indonesia.

Jurisdiction-dependent accessAccount holder responsibilitiesDANA, OVO, GoPay wallet conditionsData handling standardsFair-use and conduct rules
pusat303 What You Agree To When You Use pusat303
LEGAL CONTACT PATHS

Reach Us About Any Policy Question

Live Chat Use the live chat widget on any page to raise a legal or account query. Our support team can escalate formal policy questions to the compliance team directly.
Email Support Send a written request to our support email for account data inquiries, terms clarification, or formal complaints. We respond to written requests in the order they arrive.
Account Help Centre The Help Centre in your account dashboard covers wallet verification, account closure requests, and how to dispute a transaction made via OVO or GoPay.
ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Your Data

Data Retention

We retain your account data only as long as your account is active or as required by applicable law. You can request a data summary through the Help Centre at any time.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to improve page performance. You can manage cookie preferences in your browser settings at any time.

Account Security

Every login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze the account.

Requesting Changes

To update registered details — including the wallet linked to DANA or OVO — submit a change request via live chat with your account ID and identity confirmation ready.

Common Legal Questions Answered

If something in our terms is unclear, the answers below cover the questions we hear most often. For anything not listed here, live chat or email support can connect you with the right team.

Access depends on local law. It is available only where local law permits. Confirm your eligibility before registering — continued use counts as your confirmation that you are in an eligible region.

We collect the registration details you submit, your wallet information for DANA, OVO, or GoPay transactions, and standard session data. We do not sell your data to third parties.

Send a written request via our support email or through the Help Centre in your account dashboard. We process data requests in line with applicable privacy regulations and respond in writing.

Yes. Submit a closure request through the Help Centre. We will close the account and remove personal data where retention is not required by law — you will receive written confirmation when done.

Raise the dispute via live chat with your transaction reference and wallet screenshot. Our compliance team reviews wallet-level disputes separately from the wallet provider's own process.

We may update terms when required. The revised version is published on this page. Continuing to use your account after an update is published counts as acceptance of the new terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.