Reference

Privacy Policy

We collect and handle your account data, payment details and activity logs to run the platform and process your DANA, OVO, GoPay transactions. You control your information — request access, updates or deletion anytime through the support paths below.

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pusat303 Privacy Policy
PRIVACY CONTACT

Reach Us About Your Data

If you want to see what information we hold, update your details, or request deletion, message us through any channel below. Privacy requests are handled case by case — we will confirm your identity before releasing or changing account data.

Team online

Live Chat

Open the chat bubble in the bottom corner of any page to speak with support about data access, corrections or deletion requests. Live chat handles identity verification and walks you through the steps needed for each type of request.

Email Privacy Request

Send your data request by email with your registered phone number and a brief description of what you need — access, correction or deletion. We respond within a few business days after verifying your account ownership through the contact details on file.

Account Settings

Log in and visit account settings to update your contact details, check linked wallet information, or review recent transaction history. For full data export or account closure, reach out through chat or email with your identity confirmed.

DATA SECURITY

How We Protect Your Information

Your wallet references, transaction amounts and login credentials are encrypted in transit and at rest. Session cookies expire after you close the browser or after a set idle period. We restrict internal access to personal data on a need-to-know basis and log every query for audit. Account changes trigger notifications so you spot unauthorized activity right away.

Payment Encryption DANA, OVO and GoPay transaction details are encrypted using industry-standard protocols before storage. Wallet identifiers and deposit amounts are never logged in plain text, and internal systems redact sensitive fields in routine logs to minimize exposure during troubleshooting.
Cookie Use We set a session cookie when you log in to keep you authenticated across pages and a preference cookie to remember your language and layout choices. Both expire when you sign out or after your session times out; no tracking cookies follow you to other sites.
Data Retention Account records and transaction history are kept for the period required by local regulations in supported regions, then archived or anonymized. If you close your account, we delete personal identifiers within the timeframe allowed by law while retaining aggregated statistics for compliance reporting.
Your Rights Request a copy of your data, ask for corrections, or have your account deleted by contacting support. We verify your identity before processing any privacy request. Response time depends on the complexity of the request and the verification steps needed to confirm account ownership.

Privacy Questions

We collect your phone number, the wallet you choose for deposits — DANA, OVO or GoPay — and basic device information like IP region and browser type to secure your account and process transactions.

We do not sell your information. Payment processors see the transaction details needed to complete your DANA, OVO or GoPay deposits, and we may share aggregated anonymized data for regulatory reporting where required by local law.

Contact support through live chat or email with your registered phone number. After verifying your identity, we send a summary of your account details, transaction history and stored preferences within a few business days.

Log into account settings to change your phone number or email. To update your linked DANA, OVO or GoPay wallet, reach out to support with proof of the new wallet ownership so we can verify before making the change.

We retain your account and transaction records for the period required by local regulations in supported regions. After that, personal identifiers are deleted or anonymized. If you close your account, deletion follows the same regulatory timeframe.

We set a session cookie to keep you logged in and a preference cookie for language and layout choices. Both expire when you sign out or after your session times out. We do not use third-party tracking cookies.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.